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FAQ
Find answers to the most common questions about our products and services.
Getting Started
What is Loop Apps?
Loop Apps is a free productivity suite included with every Loop account. It provides six fully integrated applications — Drive, Chat, Todo, Contacts, Mail, and Calendar — designed to help you manage your files, communications, tasks, and schedule from a single platform. All apps are available at no additional cost and work seamlessly together.
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How do I access the Loop Apps portal?
After signing in to your Loop account, click on the <strong>Apps</strong> section in the left sidebar. From there, you can navigate to any of the six applications: Drive, Chat, Todo, Contacts, Mail, or Calendar. Each app opens within the same interface, so you never have to leave the portal.
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Do I need to pay for any of the apps?
No. All six apps — Drive (with 1 GB of storage), Chat, Todo, Contacts, Mail, and Calendar — are completely free and included with your Loop account. There are no hidden fees, trial periods, or premium upgrades required to use the core features.
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Which browsers are supported?
Loop Apps works on all modern web browsers, including Google Chrome, Mozilla Firefox, Microsoft Edge, and Apple Safari. We recommend using the latest version of your browser for the best experience. JavaScript must be enabled for all features to function properly.
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Can I use Loop Apps on my mobile device?
Yes. Loop Apps is fully responsive and works on smartphones and tablets through your mobile browser. The interface automatically adapts to your screen size, providing an optimized experience for touch-based devices.
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How do I switch between apps quickly?
Use the left sidebar to switch between apps instantly. Each app has its own icon and label — simply click on Drive, Chat, Todo, Contacts, Mail, or Calendar to navigate. Your work in each app is saved automatically, so switching between apps does not affect your progress.
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Is my data secure?
Yes. All data transmitted between your browser and our servers is encrypted using HTTPS/TLS. Your files, messages, and personal information are stored securely and are only accessible to you and anyone you explicitly share them with. We implement CSRF protection, input validation, and role-based access controls to keep your data safe.
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Does Loop Apps support multiple languages?
Yes. Loop Apps currently supports English and Arabic, including full right-to-left (RTL) layout for Arabic. You can switch languages at any time by using the language selector in the top navigation bar. All interface elements, labels, and system messages are fully translated.
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Drive
What is Drive?
Drive is your personal cloud storage space within Loop Apps. It lets you upload, organize, and access your files from any device with an internet connection. You can create folders, move files, share items with other users, and manage everything through an intuitive file browser interface.
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How much storage do I get for free?
Every user receives <strong>1 GB</strong> of free storage on Drive. You can check your current storage usage at any time by looking at the storage indicator displayed in the Drive interface. If you need additional storage, contact your administrator — they can adjust your quota through the admin panel.
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What happens when I reach my storage limit?
When your storage is full, you will not be able to upload new files until you free up space. The system will display a clear error message indicating that your quota has been exceeded. To free up space, you can delete files you no longer need or empty your trash bin. Alternatively, your administrator can increase your storage quota.
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How do I upload files?
Navigate to the folder where you want to upload files, then click the <strong>Upload</strong> button. Select one or more files from your computer. The upload progress is displayed in real time. Files are available immediately after the upload completes. You can also upload files directly into subfolders.
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Is there a maximum file size limit?
Yes. The default maximum file size per upload is <strong>100 MB</strong>. If you attempt to upload a file larger than the allowed limit, you will see an error message. This limit is configured by your administrator and may vary. The current maximum is always displayed when you start an upload.
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How do I create folders to organize my files?
Click the <strong>New Folder</strong> button in the Drive toolbar. Enter a name for the folder and confirm. You can create folders inside other folders to build a nested directory structure. Folders can be renamed, moved, or deleted at any time.
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Can I rename or move files and folders?
Yes. Right-click on any file or folder (or use the action menu) and select <strong>Rename</strong> to change its name, or <strong>Move</strong> to relocate it to a different folder. Moving a folder also moves all of its contents. These changes take effect immediately.
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How do I share files with other users?
Select the file or folder you want to share and click the <strong>Share</strong> option. You can share with specific Loop users by entering their name or email. You can also generate a public link that anyone with the URL can use to access or download the file. Shared items can have view-only or full-access permissions.
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How do public share links work?
When you create a public share link, the system generates a unique URL that gives anyone access to the shared file. You can optionally set a password and an expiration date for the link. You can revoke a public link at any time by deleting the share. Access to public share links is logged for your reference.
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What happens when I delete a file?
Deleted files are moved to the <strong>Trash</strong> bin and are not permanently removed immediately. You can restore files from the Trash at any time. Files in the Trash still count toward your storage quota. After 30 days, trashed items are automatically and permanently deleted. You can also manually empty the Trash to free up space immediately.
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How do I restore a file from the Trash?
Go to <strong>Drive → Trash</strong> from the sidebar. Find the file or folder you want to recover, then click <strong>Restore</strong>. The item will be returned to its original location. If the original folder no longer exists, the item is restored to the root of your Drive.
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Can I preview files before downloading them?
Yes. Drive supports inline preview for common file types including images (JPEG, PNG, GIF, SVG), PDFs, and text files. Click on a file to open the preview panel. For file types that cannot be previewed, you will see the file details and a download button.
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Does Drive support file versioning?
Yes. Drive automatically keeps a history of file versions. Each time you upload a new version of an existing file, the previous version is preserved. You can view the version history and restore an earlier version if needed. The number of versions kept per file is configured by your administrator (default: up to 10 versions).
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Can I add files to my favorites?
Yes. Click the star icon on any file or folder to add it to your Favorites. You can access all your starred items from the <strong>Favorites</strong> view in the Drive sidebar. This makes it easy to quickly find the files you use most often.
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How do I search for files?
Use the <strong>Search</strong> bar at the top of the Drive interface. Type the name of the file or folder you are looking for. Search results are displayed instantly and include items from all folders. You can click on any result to navigate directly to that item.
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Can I switch between grid and list views?
Yes. Drive offers both <strong>Grid view</strong> (large thumbnails) and <strong>List view</strong> (detailed rows). Use the view toggle buttons in the toolbar to switch between them. Your preference is remembered for future visits.
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Chat
What is Chat?
Chat is Loop's built-in real-time messaging application. It allows you to communicate instantly with your colleagues through direct one-on-one messages, group conversations, and team channels. Messages are delivered in real time, so you can have fast, fluid conversations without switching to an external app.
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What types of conversations are available?
Chat supports three types of conversations:<br><br><strong>Direct Messages:</strong> Private one-on-one conversations between you and another user.<br><strong>Group Chats:</strong> Private conversations with multiple selected participants.<br><strong>Public Channels:</strong> Open discussion rooms that any team member can join.
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How do I start a new conversation?
Click the <strong>New Chat</strong> or <strong>Compose</strong> button in the Chat sidebar. For a direct message, search for and select a user. For a group chat, select multiple users. For a channel, create a new public channel with a name and optional description. You can start typing your message immediately after creating the conversation.
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Can I share files in Chat?
Yes. You can share files directly within any conversation by clicking the attachment icon or dragging and dropping a file into the message area. Supported file types include images, documents, PDFs, and more. Shared files can be previewed and downloaded by all participants in the conversation.
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Can I see when someone is typing?
Yes. Chat includes real-time typing indicators. When another participant is composing a message, you will see a visual indicator (such as animated dots or text) showing that they are currently typing. This helps keep conversations natural and responsive.
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How do I know if someone is online?
Each user's avatar displays a presence indicator — a colored dot showing their current status. A <strong>green</strong> dot means the user is online and active. The presence status is updated in real time, so you always have an accurate view of who is available.
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Can I search through past messages?
Yes. Use the search functionality within Chat to find messages by keyword. Search results show matching messages along with their context, so you can quickly locate the conversation you are looking for. All message history is preserved and searchable.
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Do I receive notifications for new messages?
Yes. You receive in-app notifications for new messages in your conversations. Unread message counts are displayed as badges on the Chat icon in the sidebar. You can also configure your notification preferences to control how and when you are notified.
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Can I mute a conversation?
Yes. If a conversation is too active and you want to stop receiving notifications for it, you can mute it. Muted conversations will still receive messages, but you will not get push or in-app alerts. You can unmute the conversation at any time to resume notifications.
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Is there a limit to how many people can be in a group or channel?
Direct messages are limited to 2 participants. Group chats and public channels can support up to <strong>100 members</strong> by default. This limit ensures smooth performance and can be adjusted by the system administrator if needed.
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Todo
What is Todo?
Todo is your personal task management app within Loop Apps. It helps you organize your work by creating tasks, grouping them into lists, setting due dates, marking priorities, and tracking progress. Whether you need a simple checklist or a structured project plan, Todo keeps everything in one place.
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What are task lists and how do I use them?
Task lists are groups where you organize related tasks. Every user starts with a default <strong>Tasks</strong> list that cannot be deleted. You can create unlimited custom lists (for example: "Work", "Personal", "Shopping"). Each list can have its own icon and color for easy visual identification. To create a new list, click the <strong>+ New List</strong> button in the sidebar.
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How do I create a new task?
Open the list where you want to add a task, then type your task title in the input field at the top and press Enter. The task is created immediately. You can then click on the task to add additional details such as notes, a due date, a reminder, or mark it as important.
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What is 'My Day' and how does it work?
<strong>My Day</strong> is a smart view that shows only the tasks you have chosen to focus on today. You can add any task to My Day by clicking the sun icon on the task. My Day automatically resets every day at midnight, so you start each morning with a clean focus list. Tasks added to My Day are not removed from their original lists.
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How do I mark a task as important?
Click the <strong>star icon</strong> on any task to mark it as important. Important tasks are highlighted and can also be viewed together in the <strong>Important</strong> smart view. You can toggle importance on or off at any time.
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Can I set due dates and reminders?
Yes. Click on a task to open its detail panel, then set a <strong>due date</strong> to specify when it should be completed. You can also set a <strong>reminder</strong> to receive a notification at a specific date and time. Tasks with due dates appear in the <strong>Planned</strong> smart view, and overdue tasks are clearly highlighted.
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What happens to overdue tasks?
Tasks that pass their due date without being completed are automatically flagged as <strong>overdue</strong>. They are visually highlighted in your task list with a distinct color (typically red). You will also receive a notification alerting you to the overdue task. To clear the overdue status, simply update the due date or complete the task.
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Can I add notes or details to a task?
Yes. Click on any task to open the detail panel. There you can add free-form <strong>notes</strong> with any additional information, context, or instructions. Notes support plain text and have no length limit.
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Can I attach files to a task?
Yes. The Todo app supports file attachments on tasks. Open the task detail panel and use the attachment option to upload files from your computer. This is useful for attaching reference documents, images, or any supporting material directly to the task.
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Can I share a task list with other users?
Yes. You can share a task list with other Loop users, allowing them to view and collaborate on the same set of tasks. To share a list, open the list options and select <strong>Share</strong>. Shared lists appear in each collaborator's sidebar alongside their own personal lists.
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Can I assign tasks to other people?
Yes. When editing a task, you can assign it to another user. The assignee will receive a notification and the task will appear in their assigned tasks view. This is useful for delegating work and tracking team responsibilities.
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How do I mark a task as completed?
Click the circular checkbox next to the task title. The task will be marked as completed with a timestamp. Completed tasks remain visible in your list (shown with a strikethrough) and can be unchecked to reopen them. You can also filter your view to show or hide completed tasks.
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Can I reorder tasks within a list?
Yes. Tasks can be reordered within a list by dragging and dropping them. Your custom order is saved automatically and persists across sessions. You can also sort tasks by due date, importance, or creation date using the sort options in the toolbar.
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Can I delete a task list?
Yes. You can delete any custom task list by selecting the delete option from the list's context menu. <strong>Important:</strong> The default "Tasks" list cannot be deleted. Deleting a list will also remove all tasks within it.
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Contacts
What is Contacts?
Contacts is your digital address book within Loop Apps. It allows you to store, organize, and manage the contact information of people you interact with — both within and outside your organization. You can save names, emails, phone numbers, company details, and notes for each contact.
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How do I add a new contact?
Click the <strong>New Contact</strong> button at the top of the Contacts page. Fill in the contact details — first name, last name, email, phone number, company, position, and any notes. You can also assign the contact to one or more groups and mark them as a favorite. Click <strong>Save</strong> to create the contact.
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What information can I store for each contact?
Each contact record supports the following fields:<br><br>• <strong>First Name</strong> and <strong>Last Name</strong><br>• <strong>Email Address</strong><br>• <strong>Phone Number</strong><br>• <strong>Company</strong> (organization name)<br>• <strong>Position</strong> (job title / role)<br>• <strong>Notes</strong> (free-form text for any additional information)<br>• <strong>Favorite</strong> flag<br>• <strong>Group</strong> membership
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Can I link a contact to a Loop system user?
Yes. When creating a contact, you can search for and link it to an existing Loop user account. This is useful for connecting your contact records with actual platform users, making it easier to reference shared contacts across apps.
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What are contact groups and how do I use them?
Contact groups let you categorize your contacts (for example: "Clients", "Vendors", "Friends"). To create a group, go to the Groups section and click <strong>New Group</strong>. You can assign contacts to groups when creating or editing them. Groups make it easy to filter and browse related contacts together. Each group shows a count of how many contacts it contains.
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How do I mark a contact as a favorite?
When creating or editing a contact, check the <strong>Favorite</strong> option. Favorite contacts can be quickly accessed using the <strong>Favorites</strong> filter on the main contacts page. You can toggle the favorite status on or off at any time.
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How do I search for a specific contact?
Use the <strong>Search</strong> bar at the top of the Contacts page. Type any part of the contact's name, email, phone number, or company. Results are filtered in real time as you type. You can also filter contacts by group or by favorites only.
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Can I edit or delete a contact?
Yes. Click on a contact to view their details, then click <strong>Edit</strong> to modify any field. To delete a contact, click the <strong>Delete</strong> button on the contact's detail page. Deleted contacts are soft-deleted and can be recovered if needed.
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Is there a limit to how many contacts I can store?
There is no hard limit on the number of contacts you can create. You can store as many contacts as you need, all organized into groups for easy access. The contacts list is paginated for performance, showing 20 contacts per page by default.
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What is Mail?
Mail is Loop's integrated email client. It lets you connect your existing email accounts (via IMAP and SMTP) and manage all your emails directly from the Loop Apps interface. You can read, compose, reply, forward, and organize your messages without leaving the platform.
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How do I set up my email account?
When you first open Mail, you will be guided through a setup wizard. Enter your email address, select your email provider (or enter custom IMAP/SMTP server details), and provide your password or app-specific password. The system validates the connection and syncs your mailbox. You can also add accounts later from the Mail settings page.
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Can I connect multiple email accounts?
Yes. You can add and manage multiple email accounts within Mail. Each account is listed separately in the sidebar, and you can switch between them with one click. Each account has its own set of folders (Inbox, Sent, Drafts, Trash, etc.).
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Which email providers are supported?
Mail supports any email provider that offers IMAP and SMTP access. This includes <strong>Gmail</strong>, <strong>Outlook / Office 365</strong>, <strong>Yahoo Mail</strong>, and any custom mail server. For Gmail accounts, you can also connect using Google OAuth for a faster and more secure setup without sharing your password.
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How do I compose and send an email?
Click the <strong>Compose</strong> button to open the email editor. Enter the recipient's email address in the <strong>To</strong> field (you can also add CC and BCC recipients). Write your subject and message body using the rich text editor. Attach files if needed, then click <strong>Send</strong>. Your message is sent immediately via your account's configured SMTP server.
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Can I reply to or forward emails?
Yes. When reading an email, click <strong>Reply</strong> to respond to the sender, <strong>Reply All</strong> to respond to all recipients, or <strong>Forward</strong> to send the message to a new recipient. The original message is automatically quoted in your reply.
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How do I attach files to an email?
While composing an email, click the <strong>Attach</strong> button (paperclip icon) to upload files from your computer. You can attach multiple files. The total attachment size is subject to your email provider's sending limits (typically 25 MB for most providers).
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What are the available mail folders?
Mail automatically syncs the standard folders from your email account, including:<br><br>• <strong>Inbox</strong> — Incoming messages<br>• <strong>Sent</strong> — Messages you have sent<br>• <strong>Drafts</strong> — Unsent message drafts<br>• <strong>Trash</strong> — Deleted messages<br>• <strong>Spam / Junk</strong> — Spam-filtered messages<br><br>Any custom folders or labels you have on your email server are also synced and accessible.
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Can I search my emails?
Yes. Use the <strong>Search</strong> bar at the top of the Mail interface to find emails by keyword. The search looks through message subjects, senders, recipients, and body content. Results are displayed instantly, showing matching messages across all folders.
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Can I star or flag important emails?
Yes. Click the <strong>star icon</strong> on any email to flag it for follow-up. Starred emails can be quickly located using the search or by browsing your folder list. This feature works in sync with your email provider — starring a message in Loop also stars it on the server.
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Can I set up an email signature?
Yes. Go to <strong>Mail → Settings → Signatures</strong> and create one or more email signatures. Signatures can include formatted text, links, and your contact details. You can set a default signature that is automatically inserted into every new message you compose.
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How does email synchronization work?
Mail syncs with your email server using the IMAP protocol. New messages are fetched automatically at regular intervals and when you manually refresh. Actions you take in Loop (read, delete, move, star) are reflected on your email server as well, so everything stays in sync across all your devices.
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How do I delete or move an email?
Select one or more emails from the message list, then use the toolbar actions to <strong>Delete</strong> (move to Trash) or <strong>Move</strong> to another folder. You can also right-click on a message for additional options. Deleting a message moves it to the Trash folder, where it can be permanently deleted or recovered.
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Can I save a draft and finish it later?
Yes. If you close the compose window without sending, your message is automatically saved as a draft. You can find all your drafts in the <strong>Drafts</strong> folder and continue editing them at any time. Once you are ready, simply click Send to deliver the message.
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Calendar
What is Calendar?
Calendar is Loop's scheduling and event management app. It provides a visual calendar interface where you can create events, plan meetings, track deadlines, and organize your daily, weekly, or monthly schedule. All events are displayed on a clean, interactive timeline powered by FullCalendar.
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How do I create a new event?
Click on any date or time slot in the calendar to open the event creation form. Enter the event <strong>title</strong>, set the <strong>start</strong> and <strong>end</strong> date/time, and optionally add a <strong>description</strong>, <strong>location</strong>, and <strong>color</strong>. Click <strong>Save</strong> to add the event to your calendar. You can also use the <strong>New Event</strong> button.
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Can I create all-day events?
Yes. When creating or editing an event, enable the <strong>All Day</strong> toggle. The event will span the entire day and appear as a banner at the top of the calendar view instead of occupying a specific time slot. This is useful for holidays, deadlines, or multi-day events.
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How do I edit or delete an event?
Click on any event in the calendar to open its details. From there, click <strong>Edit</strong> to modify the event's title, time, description, color, or other properties. To remove the event entirely, click <strong>Delete</strong>. Changes and deletions take effect immediately.
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What calendar views are available?
Calendar supports multiple views to suit your needs:<br><br>• <strong>Month View</strong> — Overview of the entire month with events listed on each day<br>• <strong>Week View</strong> — Detailed hour-by-hour view of the current week<br>• <strong>Day View</strong> — Focused view of a single day with time slots<br><br>You can switch between views using the toolbar buttons at the top of the calendar.
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Can I assign colors to events?
Yes. Each event can be assigned a custom <strong>color</strong>. This helps you visually categorize different types of events — for example, blue for meetings, green for personal time, red for deadlines. Select a color from the color picker when creating or editing an event.
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What are company events?
Company events are visible to all team members in the organization. Only administrators and managers (users with the <strong>CALENDAR:MANAGE_COMPANY</strong> permission) can create and edit company events. Regular users can view company events on their calendar but cannot modify them. This is useful for company-wide announcements, holidays, and team meetings.
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Can I drag and drop events to reschedule them?
Yes. Simply click and drag an event to a new date or time slot. The event is automatically updated. You can also resize an event on the week or day view by dragging its bottom edge to change its duration. These changes are saved instantly.
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Does Calendar support working hours?
Yes. Administrators can configure the standard working hours for each day of the week. Working hours are displayed as highlighted time slots in the week and day views, helping you distinguish between business hours and off-hours when scheduling events.
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Can I navigate to a specific date quickly?
Yes. Use the <strong>Today</strong> button to jump back to the current date. You can also use the forward and back arrows to move between months, weeks, or days. The mini calendar in the sidebar (if available) lets you click on any date to jump directly to it.
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Account & Security
How do I change my password?
Go to your <strong>Account Settings</strong> by clicking on your avatar or name in the top-right corner and selecting <strong>Profile</strong> or <strong>Settings</strong>. Navigate to the <strong>Security</strong> section, enter your current password, then enter and confirm your new password. Click <strong>Save</strong> to update it.
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How do I update my profile information?
Click on your avatar in the top-right corner and select <strong>Profile</strong>. You can update your first name, last name, email address, phone number, and profile picture. After making changes, click <strong>Save</strong> to apply them.
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What should I do if I forget my password?
On the login page, click the <strong>Forgot Password</strong> link. Enter the email address associated with your account. You will receive an email with a link to reset your password. Follow the instructions in the email to create a new password and regain access to your account.
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How do I log out of my account?
Click on your avatar or name in the top-right corner of the page, then click <strong>Sign Out</strong>. You will be logged out immediately and redirected to the login page. For security, always log out when using a shared or public computer.
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Can I use my Google account to sign in?
Yes. Loop supports <strong>Google OAuth</strong> sign-in. On the login page, click the <strong>Sign in with Google</strong> button and authorize the connection. This allows you to log in quickly and securely without entering a separate password.
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How do I enable or manage notifications?
Loop sends in-app notifications for important events such as new messages, task reminders, and overdue items. You can manage your notification preferences from the <strong>Settings</strong> page. Options include enabling or disabling browser push notifications and choosing which types of alerts you want to receive.
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Troubleshooting
The page is loading slowly or not displaying correctly. What should I do?
Try the following steps:<br><br>1. <strong>Refresh the page</strong> using Ctrl+R (or Cmd+R on Mac).<br>2. <strong>Clear your browser cache</strong> (Settings → Privacy → Clear browsing data).<br>3. <strong>Disable browser extensions</strong> that may interfere (ad blockers, VPNs).<br>4. <strong>Try a different browser</strong> to rule out compatibility issues.<br>5. <strong>Check your internet connection</strong> to ensure it is stable.<br><br>If the problem persists, contact our support team through the Help Center.
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I cannot upload a file to Drive. What is wrong?
Common causes and solutions:<br><br>• <strong>File too large:</strong> The file exceeds the maximum allowed size (default: 100 MB). Try compressing the file or splitting it.<br>• <strong>Storage quota full:</strong> Your 1 GB Drive storage is full. Delete unused files or empty the Trash to free up space.<br>• <strong>Network error:</strong> An unstable connection may have interrupted the upload. Check your internet and try again.<br>• <strong>Browser issue:</strong> Try a different browser or disable interfering extensions.
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My emails are not syncing. What should I check?
If your emails are not appearing in Mail:<br><br>1. <strong>Verify your account credentials</strong> — your email password may have changed. Go to Mail settings and re-enter your password.<br>2. <strong>Check your email provider</strong> — ensure IMAP access is enabled in your email provider's settings (especially for Gmail, where you may need to enable "IMAP Access" or create an App Password).<br>3. <strong>Manual sync</strong> — click the refresh/sync button to trigger an immediate sync.<br>4. <strong>Server issues</strong> — your email provider may be experiencing downtime. Try again in a few minutes.
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I am not receiving Chat notifications. How do I fix this?
Check the following:<br><br>1. <strong>Browser notifications:</strong> Ensure your browser allows notifications from Loop. Check your browser's notification permissions (usually in the address bar or Settings → Privacy).<br>2. <strong>Muted conversation:</strong> You may have muted the conversation. Open the chat and unmute it.<br>3. <strong>Do Not Disturb:</strong> Check if your operating system's Do Not Disturb mode is enabled.<br>4. <strong>Page is closed:</strong> In-app notifications require the Loop tab to be open or running in the background.
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I accidentally deleted a file. Can I recover it?
Yes, in most cases. In <strong>Drive</strong>, deleted files go to the Trash where they are kept for 30 days. Go to Drive → Trash and click <strong>Restore</strong> on the file you want to recover. For other apps, soft-deleted items can usually be restored. If you need further help, contact your administrator or the support team.
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Calendar events are not showing up. What should I do?
If your events are missing or not displaying:<br><br>1. <strong>Check the date range:</strong> Make sure you are viewing the correct month/week/day. Use the navigation buttons to browse to the expected date.<br>2. <strong>Refresh the page:</strong> A simple refresh may resolve a temporary loading issue.<br>3. <strong>Check permissions:</strong> Company events require specific permissions to view. Contact your administrator if you believe you should have access.<br>4. <strong>Browser cache:</strong> Clear your browser cache and reload the page.
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I forgot which email account I connected. How do I check?
Open the <strong>Mail</strong> app. Your connected accounts are listed in the left sidebar. Click on any account to see its details. You can also go to <strong>Mail → Accounts</strong> to view, edit, or remove your email account connections.
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How do I contact support if I need more help?
You can reach our support team in several ways:<br><br>• <strong>Live Chat:</strong> Click the chat widget on the Help Center page to start a real-time conversation with a support agent.<br>• <strong>Support Ticket:</strong> Submit a ticket through the Help Center with a description of your issue. Our team will respond as soon as possible.<br><br>When contacting support, please include a clear description of the issue, the app where it occurred, and any error messages you see. This helps us resolve your issue faster.
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